Introducing Passive Assertiveness: A New Communication Style


Dr. Lara Honos-Webb

Dr. Lara Honos-Webb

Ph.D. and Clinical Psychologist

Sep 5, 2024

Introducing Passive Assertiveness: A New Communication Style

We’ve all been there—biting our tongue when something frustrates us, only to release that frustration in small, indirect ways. Perhaps you’ve muttered a sarcastic comment under your breath or given someone the silent treatment, hoping they’ll figure out what’s bothering you. This behavior, known as passive-aggression, might feel like a subtle form of justice, but in reality, it often leads to more misunderstanding, tension, and conflict. Instead of going down this road, what if we tried something different? Enter passive-assertiveness.

While there is substantial literature on the established communication styles — passive, aggressive, passive-aggression, and assertive — the term "passive assertiveness" is not widely recognized in academic or professional communication frameworks.

What is Passive-Assertiveness?

Passive-assertiveness is a communication style I coined myself, that combines the calm demeanor of a passive approach with the clarity and directness of assertiveness. It may seem like it doesn’t make sense but while "passive-aggressiveness" involves expressing negative feelings indirectly rather than openly confronting them, "passive-assertiveness" could suggest a more positive approach: asserting oneself or one's needs in a calm, non-confrontational way that might initially seem passive but is actually quite deliberate and intentional.

 It’s about expressing your needs and preferences clearly and respectfully, without resorting to aggression or manipulation. Passive-assertiveness is not about pushing your will onto others but about stating your desires and boundaries in a way that is open to dialogue and compromise.

The Power of Passive-Assertiveness: A Healthier Way to Communicate

Before diving into how to be passive-assertive, it's important to understand why passive-aggression can be so detrimental to relationships. Passive-aggressive behaviors, like sarcasm, avoidance, or indirect expressions of dissatisfaction, often create confusion and resentment. The person on the receiving end may feel manipulated or attacked without understanding the true cause of the tension. 

 

The Benefits of Passive-Assertiveness

Respectful Interaction: It fosters mutual respect, as you communicate honestly without undermining others.

Reduced Conflict: By avoiding aggressive or manipulative tactics, you prevent unnecessary conflicts and help resolve issues more constructively.

Strengthened Relationships: Over time, passive-assertiveness can build trust and strengthen relationships, as others learn they can count on you for honest, yet kind communication.

 

How to Practice Passive-Assertiveness

Now, let’s explore how to practice passive-assertiveness in your daily life. Here are some practical steps: 

  1. Identify Your Needs: Before you can express your preferences, you need to understand what you want or need from a situation. Avoid vague hints or sarcastic comments; these only fuel confusion and frustration. 

  2. Stay Calm and Composed: Keep your tone calm and even. Passive-assertiveness isn’t about raising your voice or becoming emotional; it’s about staying steady and clear. 

  3. Be Open to Dialogue: While you are expressing your needs, remain open to others’ responses. Encourage a two-way conversation where both parties feel heard and respected. 

  4. Make Clear Requests: When making a request, use polite and straightforward language that communicates your needs or desires without aggression. Avoid vague or indirect phrasing; be specific about what you need while maintaining a calm and respectful tone.

  5. Share How You Are Impacted to Build Empathy: Explain how the situation or behavior affects you personally, focusing on your feelings and experiences rather than placing blame. This helps the other person understand your perspective and builds empathy, fostering a more cooperative and supportive dialogue. For example, "When deadlines aren't met, I feel stressed and overwhelmed because it impacts my workload."

 

Case Study: A Parent and Child Conflict

Scenario: Jane, a working mother, is often frustrated with her 12-year-old son, Ethan, who has Introducing Passive Assertiveness: A New Communication StyleADHD. Ethan frequently leaves his schoolwork and chores undone, preferring to play video games instead. Jane finds herself getting angry and making passive-aggressive comments like, “I guess I’ll just do everything myself since you don’t care,” or “I’m so tired of picking up after you all the time.” Ethan becomes defensive, feeling criticized and misunderstood, and their relationship starts to feel tense and strained.

Passive-Aggressive Approach: Jane continues with sarcastic remarks and cold responses, hoping Ethan will realize how much his behavior bothers her. Ethan, feeling attacked and unappreciated, either withdraws or argues back, escalating their conflict. Jane’s frustration grows, and Ethan feels increasingly resentful, leading to more avoidance of chores and homework.

Passive-Assertive Approach: Jane decides to try a different approach. Instead of continuing with passive-aggression, she chooses to be passive-assertive. One afternoon, after another argument over chores, Jane calmly sits with Ethan and says, “Ethan, I notice that your chores and schoolwork are often left unfinished, and that makes me feel stressed because I want us to have a happy, organized home. I’d like us to find a solution together where you have time for your games but also take care of your responsibilities.”

She continues, “I understand that it can be hard to focus on tasks when there are things you enjoy more, like video games. What if we work together to set up a schedule that includes time for both your responsibilities and your gaming? How do you feel about that?”

Outcome: Ethan is surprised by his mom’s calm and respectful tone. He feels included in the conversation and appreciates that she understands his interests. He admits that he sometimes feels overwhelmed by the idea of chores and homework and doesn’t know where to start. Jane acknowledges his feelings and suggests they create a simple checklist for chores and homework, with specific times allocated for gaming as a reward for completing tasks.

They agree on a plan where Ethan spends two 30 minute chunks after school on homework and 30 minutes on chores before earning 30 minutes of gaming time. They also decide to review the plan together at the end of each week to make any needed adjustments. Jane stays consistent in her approach, using gentle reminders rather than sarcastic comments when Ethan forgets his responsibilities.

Over time, Ethan starts completing his chores and schoolwork more consistently. The calm, clear communication from Jane helps Ethan feel supported rather than criticized, and he begins to feel more motivated to fulfill his responsibilities. Their relationship becomes more open and collaborative, with fewer arguments and more mutual respect.

Lessons Learned: Why Passive-Assertiveness Works

  1. Clarity and Respect: Jane’s passive-assertive approach provided clear communication without blame or judgment, making Ethan feel respected and understood. By stating her feelings and needs openly, she avoided the pitfalls of passive-aggression.

  2. Inclusion and Collaboration: By involving Ethan in the problem-solving process, Jane showed that she valued his input and respected his autonomy. This approach empowered Ethan to take responsibility for his actions and feel more motivated to cooperate.

  3. Consistent Communication: Jane’s commitment to ongoing, calm dialogue rather than one-time criticism helped build trust and understanding over time. By regularly reviewing the plan, they could adjust it together, strengthening their bond and improving communication.

  4. Positive Reinforcement: Jane’s use of positive reinforcement (rewarding completed tasks with gaming time) helped Ethan develop a sense of accomplishment and motivation. This approach built confidence and made the connection between effort and reward clearer to him. Negative penalties for problem behaviors, a type of reinforcement many parents use, may reduce motivation. 

Passive-assertiveness is a valuable tool in parenting, especially with children who have ADHD or other behavioral challenges. By stating your needs clearly while remaining calm and open to dialogue, you can foster a more respectful and constructive relationship with your child. Instead of falling into the trap of passive-aggression, try passive-assertiveness—you might find it opens new doors to understanding, cooperation, and mutual respect.

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